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Does
Barnes & Noble
Cheat Its Affiliates?

 




Do not buy
from  B&N
Do not sell
for B&N

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At 5% commission, B&N affiliates must sell $2,000.00 worth of merchandise before they receive a dime. Anyone who decides to quit selling for B&N before reaching the threshhold amount, is PAID NOTHING!


Attention Amazon, Borders, Powells, etc. affiliates --  Put this button on your site
 near your affiliate link.
 
(Please link the button to this site.)

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Barnes & Noble's affiliate agreement says that no commissions  will be paid until you've accrued $100.00 or more in earnings.

It also says that either party (you or Barnes & Noble) can terminate the affiliate relationship at any time by giving notice.

If you give notice, Barnes and Noble will refuse to pay you any of your commission if you've earned less than $100.00.

Suppose you earned $99.00 in commissions and then Barnes & Noble decided to give notice. Could they use termination as an excuse not to pay you

The commission is not theirs to give or withhold at their pleasure. It's your money, held in trust by them.

The affiliate contract is silent on the issue of how payment is to be handled upon termination.  It certainly does not say that earnings will be forfeited if the agreement is terminated prior to earning at least $100.00.

The $100.00 threshhold clearly applies to active accounts. When an affiliate account is terminated (by either party), the money held in trust must be released.

  Barnes & Noble affiliate agreement       
See paragraphs 7 and 13   
 
 

The Smoking Gun: "We're Not Going to Pay You"

"I apologize for any miscommunication but according to our Operating Agreement, which you signed at the time you joined our Affiliate Program, you do not receive a commission check until your commission has reached $100.  At the time you terminated your membership in our Affiliate Program, you had only earned $10.04 in commission.  As such, we will not be forwarding you a commission check

If you have any questions regarding the terms of our Operating Agreement, please refer to [affiliate agreement]

Sincerely,


And my reply...

Vickie:  

First of all, you may keep the $10.04. I wouldn't trade this website for ten bucks.


I took your excellent advice and consulted the affiliate agreement. Paragraph 13 says, "You are only eligible to earn referral fees on sales occurring during the term [of the agreement] , and referral fees earned through the date of termination will remain payable only if the related bn.com Product orders are not cancelled or returned.


I  "earned" my referral fees during the term of the agreement -- that is, before it was terminated. If I  "earned" the fees, then by definition they are MINE. Your own contract flatly states that my "earned" fees remain payable as long as the merchandise is not returned.

 

The fact that you only cut checks quarterly when commissions exceed $100.00 is merely a bookkeeping detail that is for the convenience of B&N. It is not an excuse to pocket your affiliates' earnings.



Thank you again for acknowledging the terms of the affiliate agreement and for referring me to it. I have abided by it 100%. WHY WON'T YOU?


Still don't get it?
Think B&N acted appropriately?

Then you're reading the wrong section. This is the advanced version
 Click here for...

B&N Affiliate Program for Dummies


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Another B&N Boycott

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HERE ENDETH THE WEBSITE PROPER.

What follow is...

"B&N Affiliate Program for Dummies"

-or-

"Honesty for the Conceptually Challenged"


provided in simple Q&A format and using really short words.


Q: Why should I care that you didn't get paid?
A: You shouldn't. Pay it no mind.


Q: Then why did you make this website?
A: To inform people about Barnes&Noble's policy of confiscating the earnings of its small-change affiliates. Some people will regard B&N's policy as unfair, unjust, and deceitful. Based on this knowledge, they may choose to take their business elsewhere. This website exists to expose the truth to those who are receptive to its message.

 

Q: Didn't you know when you signed up with B&N that they only cut checks when your earnings reach $100?
A: Yes, I did. But B&N's contract says that either the company or the affiliate can terminate by giving notice. And this is important for these reasons:

1. A commission is "earned" (their word) whenever a sale is completed and the merchandise is not returned. If the money is "earned," then it belongs to the affiliate. The fact that B&N is holding the money is irrelevant (sorry about the 4-syllable word).

2. Let's say you're an affiliate, and your "earnings" are currently $99.00. Can B&N terminate you and keep your money, based on the fact that they owe you less than $100?  Of course not. Common sense.

3. Consider this: Why do they even have a "termination" process? As an affiliate, you can always remove their links from your site. If they owe you $100+, the final check will come automatically. If they owe you less than $100, you'll still be on their affiliate list, but you won't be getting any check. The whole point of the termination process is to officially conclude the relationship and SETTLE UP.

Q: I'm still not convinced.
A: I can explain it to you, but I can't understand it for you. Let me use a real-life example everyone can understand...

Suppose I hire your 12 year old son to cut my grass for $20 a week. He's not my employee, he's a little independent businessman with his own mower, etc.  Our deal is that he will cut my grass every week (weather permitting) and I will pay him whenever the balance due reaches $100.

Now suppose, for whatever reason, he decides to quit after cutting my grass twice. Maybe he's too lazy to work. Maybe he came down with leukemia and can't work. Maybe there's a family emergency. It doesn't matter.

So he comes by the house and says, "I won't be able to cut your grass anymore, but I'd like to get the $40 you owe me."

And I say, "Sorry kid, you're screwed. I only cut checks for $100 or more."

What do you suppose the judge would say to that if he took me to small claims?


If you still don't see it, you're probably not conceptually challenged.
Most likely you're
ethically challenged. Can't help you with that.
But I will remember to lock my doors.